Questions? Call Our Sales Team :  (480) 945-3289

Bischoff 's Shades of the West


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Bischoff's Shades of the West
7247 E Main Street,                 Store Hours:
Scottsdale, AZ - 85251         Monday - Friday 9am - 9pm
Call: 1-888 239 5872              Saturday: 9am - 8pm
Fax: 480 945 3583                  Sunday: 9am - 7pm

Bischoff's Shades of the West

7247 E Main Street,

Scottsdale, AZ - 85251

Call: 1-888 239 5872

Fax: 480 945 3583

Bischoff's Gallery

3925 N. Brown Avenue

Scottsdale, AZ 85251

Phone: 480-946-6155

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Returns & Exchange Policy

Return & Exchange Policy

Shades of the West requires prior approval in order to process a return or exchange of merchandise. 

For online orders, we ask that it is returned or exchanged within ten (10) days of receipt. 

All returned merchandise must be in its original, unused and saleable condition including its original packaging, tags, and instructions, etc. Following these guidelines will prevent any unnecessary charges.

Items purchased "On Sale" are non-returnable and non-refundable.

Items will not be exchanged if the original packaging is opened or damaged or the item has been installed or is not in saleable condition.

Merchandise must be returned pre-paid. Shades of the West will not accept any returns sent COD.

Sorry, we cannot refund shipping charges for any returns or exchanges.

To receive your return authorization, please Contact us via email (This email address is being protected from spambots. You need JavaScript enabled to view it.) or call us at 1-888 239 5872 M-F from 8:30 – 5:30 MST and include the following information:

  • Original order number
  • Reason for return of each item
  • Copy of original invoice

If merchandise is sent back to Shades of the West and does not fall within these guidelines, no return or exchange will be granted, and the merchandise will be billed freight and sent back to you. This determination is at our discretion.

Contact Information

If you have any questions or concerns about our policies feel free to Contact Us from the website or call us toll-free: 1-888 239 5872, or (480) 945-3289